Privacy Policy

Spinnaker Chandlery Ltd are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and secondly to provide you with the best service possible. The only emails we will send you will regard your order only. We do not send out marketing spam emails.

Contact information:

Spinnaker Chandlery Ltd
Embankment Road
Bembridge
Isle of Wight
PO35 5NR
United Kingdom

Telephone 01983 874324
Email: sales@spinnakerchandlery.co.uk

Information:

The type of information we will collect about you when you place an order or register on our web site includes:
  • Name
  • Address
  • Phone Number
  • Email Address
  • IP Address
This information is stored securely on our internal system or as a phyical printout inside our premises. We will never collect sensitive information about you without your explicit consent. The personal information that we hold will be held securely in accordance with our internal security policy and the law. We will not transfer or sell your information. We may use technology to track the patterns of behaviour of visitors to our site. If you have any questions/comments about privacy, you should email us at sales@spinnakerchandlery.co.uk

Use of personal information

We process personal information collected for the purpose of processing any orders you may have made.

When you place an order we need to know your name, email address, delivery address and payment information, depending on the payment method that you choose to use. This allows us to process and fulfil your order and to notify you of the status of your request. We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order

Storage of personal information

Once the order is complete we store a record of the information collected as a record of the sale. We do NOT store, nor have access to any credit/debit card information. All card data and processing is handled by our payment gateway providers: PayPal or Secure Trading Ltd.

Disclosures

We will never sell, trade or rent any of your information to any other parties.

Your Consent

We will never sell, trade or rent any of your information to any other parties.